Terms of use of VisitZagreb.hr

VisitZagreb.hr and its content is copyright of Visit Zagreb. All rights reserved.

VisitZagreb.hr is the Local Travel Guide to Zagreb and our aim is to enrich your Zagreb experience.

The purpose of this website is to promote Zagreb as a travel destination. Visit Zagreb is responsible for design and content at VisitZagreb.hr and has full rights and ownership to the site.

Photos, videos, information etc. found on VisitZagreb.hr are the property of Visit Zagreb and may not be used by others without prior agreement.

If you wish to use text from the site, please contact us.

Zagreb has a lot to offer, and we do not cover everything in the city. We believe it would make it harder and more confusing for a foreign visitor. Thus what you will find on this website is a selection of what we believe to be the very best, and sometimes coolest or funniest.

This constantly changes and is, of course, subjective, but we believe we are among the best people to do the job.

We base our decisions on personal visits to the places, and we pay close attention to reviews by other media. In addition, our colleagues at Zagreb Tourist Board constantly informs us of feedback from visitors.


We only cover attractions and events that are accessible and relevant for tourists. Thus events and attractions must be open to tourists, i.e. we do not cover business or trade events.


We produce a broad selection of guides, visitor trails and themes to experiencing Zagreb on the visitor’s own. Thus we also write about small and what might seem odd places, which might seem insignificant in general, but is specifically interesting in the context of a specific theme.

Major events

We cover a selection of the city’s major events and recurring festivals within our focus areas. We do not cover all events in the city. Instead, we link to relevant websites for more information.

We try to keep our content as updated as possible, but cannot take responsibility for changes in ex-opening hours, admission fees, etc. To be on the safe side, we recommend that you always visit the places’ own websites to get the latest updates.

Agreement between user and VisitZagreb.hr

The VisitZagreb.hr is comprised of various Web pages operated by Visit Zagreb. The VisitZagreb.hr is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the VisitZagreb.hr constitutes your agreement to all such terms, conditions, and notices. If you do not agree with our specified rules and conditions of use, do not use these pages.

Modification of these terms of use

Visit Zagreb reserves the right to change the terms, conditions, and notices under which the VisitZagreb.hr is offered, including but not limited to the charges associated with the use of the VisitZagreb.hr.

Links to third party sites

The VisitZagreb.hr may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Visit Zagreb and Visit Zagreb is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Visit Zagreb is not responsible for webcasting or any other form of transmission received from any Linked Site. Visit Zagreb is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Visit Zagreb of the site or any association with its operators.

Affiliate links

VisitZagreb.hr is a participant in the Booking.com Affiliate Partner Programme, an affiliate program designed to provide a means for sites to earn advertising fees by advertising and linking to Booking.com.

No unlawful or prohibited use

As a condition of your use of the VisitZagreb.hr, you warrant to Visit Zagreb that you will not use the VisitZagreb.hr for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the VisitZagreb.hr in any manner which could damage, disable, overburden, or impair the VisitZagreb.hr or interfere with any other party’s use and enjoyment of the VisitZagreb.hr. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the VisitZagreb.hr.


Whilst Visit Zagreb endeavours to ensure that the information on this site is correct, no warranty, expressed or implied, is given as to its accuracy and Visit Zagreb does not accept any liability for error or omission. Information may be changed or updated without notice. Price and availability of information are subject to change without notice.

Visit Zagreb accepts no responsibility for the content of any site to which a hypertext link from this site exists. Such links are provided for your convenience on an “as is” basis with no warranty, expressed or implied, for the information provided within them.

Visit Zagreb cannot be held responsible for the consequences of any mistakes or changes included on this website.

Contact us 

For changes or errors in content at the website, please send an e-mail to info@visitzagreb.hr.

For technical errors on the website, please send an e-mail to info@visitzagreb.hr.

Visit Zagreb Blog (News & Stories)

The articles and thoughts expressed on this blog are the sole opinions of the author(s). While author(s) of this blog take every precaution to provide our readers (you) with accurate, up to date information we recommend that you use your own discretion before making any decisions based upon the information provided here.

We would like to expressly convey you that were we to accidentally defame, purge, humiliate and or hurt someone’s person or feelings as a result of them reading and or acting upon any or all of the information and or advice found here at our site, it is entirely unintentional of us to do so.

Any comments that may be found here at VisitZagreb.hr are the opinions and/or the property of their individual authors. Therefore, we as the owner(s)/author(s) of this site cannot be held responsible and it is not our practice to edit any comments left here by others. Should you, the reader, identify any such content that is harmful, malicious and sensitive or unnecessary, please contact us.

We as author(s) are obliged to inform you (the reader) that author(s) of this blog will not compensate you (the reader) in any way should you (the reader) suffer any kind of injury, loss, damage, or inconvenience as a result of you (the reader) reading information provided by us (the author(s) at our blog VisitZagreb.hr.

Termination/access restriction

Visit Zagreb reserves the right, in its sole discretion, to terminate your access to the VisitZagreb.hr and the related services or any portion thereof at any time, without notice.

Trademarks & Copyright

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

National and international copyright laws protect the works of art represented on this website. The artworks may not be reproduced or made public in any way, analogue or digital, without permission from the right holders.

VisitZagreb.hr and its content is copyright of Visit Zagreb. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may republish an excerpt from any of our blog posts (300 words or less) with the author(s) credit and the backlink to the original post
  • You may print or download to local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other forms of an electronic retrieval system

If you notice any kind of abuse of copyright from our page, please contact us.

Privacy policy

VisitZagreb.hr uses log files. These files contain information such as IP, browser type, referring pages, ISP, time stamp etc. None of these data can be used to identify you personally.

Visit Zagreb keeps track of the Web sites and pages our customers visit within Visit Zagreb, in order to determine what Visit Zagreb services are the most popular. This data is used to deliver customized content and advertising within Visit Zagreb to customers whose behaviour indicates that they are interested in a particular subject area.

We only collect your e-mail address when and if you subscribe to our newsletter.

Once you submit your information and permit us to contact you, your e-mail will be placed on our mailing list. The moment of application is your acceptance to be contacted. Protection of privacy of your information is permanent. At any time, you may remove your name from our mailing list, and your information will not be used by VisitZagreb.hr for promotional purposes.

We collect only personal data delivered to us willingly. We do not require you to send us any data in order to enable you the access our website and we do not ask you to disclose any more data than it is really necessary in order to participate in any activity on our web pages.

Permission & Changes

In filling out the forms on this site, you guarantee that the information provided is correct, that you are capable of doing business and that you fully agree that VisitZagreb.hr collects and uses your personal information in accordance with the regulations and terms of our Privacy Policy.

You may contact us at any time to review, correct or change your personal information. Up until we receive notification of changes, we will continue to use the contact information you’ve submitted at the moment of your subscription.

Facebook login

On some pages, you can write comments using a Facebook Comments field. These comments are linked to a Facebook user ID, and the user’s profile picture, name and job/workplace are shown next to the comment. The comment and the mentioned user info is shown on the page where you entered the comment and can be seen by anyone who visits the page.

This information is the property of Facebook and is not stored by Visit Zagreb. Visit Zagreb does not make use of your comments or profile info apart from showing it in the comment field.

If you are logged into your Facebook account, you are also able to “like” pages on VisitZagreb.hr. Other visitors cannot see the identity of the users who have liked a page unless they are Facebook friends. Otherwise, they only see the number of likes.

Cookie Policy on VisitZagreb.hr

VisitZagreb.hr uses so-called cookies. Cookies are small pieces of data which are saved in your browser when you load a website. The cookies store information about your session on the website, mainly used for statistics, but please note: They do not store any information that can identify you personally! By browsing VisitZagreb.hr, you consent to our use of cookies.

Cookies can be useful both for the site owner and the visitor. The owner can use this data to customise the pages, thus creating a better user experience.

Cookies on VisitZagreb.hr and subdomains

1. Cookies from Google Analytics

At VisitZagreb.hr we use Google Analytics to analyze how users use the site. The information that cookies collect about the use (i.e. traffic data and your IP address) is stored on Google’s servers. Visit Zagreb ltd. (who runs VisitZagreb.hr and subdomains) uses the information to prepare reports on website activity.  Note: If the law requires it, Google can disclose information to third parties.

Google Analytics create two types of cookies: A persistent cookie that indicates whether the user is recurrent, where the user comes from, what search engine used, keywords, etc. They also use session cookies to show when and how long a user is on the site. We do not compare the IP address with other information that Google holds.

Visit Zagreb ltd. collects data about your activities that does not personally or directly identify you when you visit our website. This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). We collect information about where you saw the ads we serve you and what ads you clicked on.

2. Persistent cookies for language provision

VisitZagreb.hr uses persistent cookies to remember the language used during the user’s last visit on the site. On the next visit to the website, the user will automatically receive the correct language version.

3. Flash movies and cookies

Flash cookies are stored on the user’s computer by Adobe Flash Player.  In the embedded movies from YouTube, respectively, a browser (HTTP) cookie and a Flash cookie are created.

4. Twitter, Facebook and other social media cookies

Cookies are created through buttons, widgets and “social plugins”. If the user is logged in on Facebook simultaneously with a visit to VisitZagreb.hr, Facebook will know that the user has visited VisitZagreb.hr.

5. Cookies from third-party javascript code

VisitZagreb.hr contains embedded codes (iframes and links with javascript codes) from third parties. These may include advertising, games, booking boxes and others. Persistent cookies, as well as session cookies, can be created from the javascript codes. These cookies allow third-party information about certain actions, i.e. number of clicks, bookings etc.

Find out how Google manages data in its ads products.

6. Use of Pixel Tracking

Sometimes Visit Zagreb ltd. uses pixel tracking, which is when a user’s visit to VisitZagreb.hr or a partner site is registered. Pixel tracking is anonymous, which means that no personal information is recorded or stored about the user. Only anonymous data about the user’s navigation on Visit Zagreb ltd. sites and on partner sites (i.e. airline sites or similar) is registered.

Useful information:

Google Privacy Policy

Social Website Cookies

Facebook Privacy Policy

Twitter Privacy Policy

The privacy implications of this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

VisitZagreb.hr Cookies

How to reject cookies

You can refuse the use of cookies on your computer by selecting the appropriate settings on your browser. Be aware that without cookies, you may not be able to use all features on the site. Because cookies are in the possession of the user, it is always possible for the user to view, modify or delete these cookies.

We hope that our users will be happy to allow the cookies we set, as they help us improve our website, provide the best services and give the user a better experience.

If you do not wish to use cookies from VisitZagreb.hr, you can – in most of the newer browsers – select “advanced cookie settings” under “internet options” and add VisitZagreb.hr to the list of websites from which you wish to block cookies.

There you can also delete individual cookies or all the cookies the browser has stored.

If you set your browser to refuse cookies in general, you should be aware that there may be functions on different websites that do not work as a result of this.

Another option is to use Google Analytics Opt-out Browser Add-on

Cookies used for statistics

We use the statistics tool Google Analytics record the user’s browsing activity on VisitZagreb.hr. These data cannot be traced back to you as an individual. We record information about which pages you open, how much time you spend on each page, and which city/area you are visiting from. Through the Google Analytics tool, we can the study traffic, user patterns, and trends. By gathering this data we get useful information which we can use to create a better website.

We use cookies where the information is stored in a text file on your computer. This is a common practice. The Google Analytics cookie is a so-called first-party cookie. It has a setting that ensures that it deletes itself after 24 months if you do not return to this site. In accordance with Google’s guidelines for use of Google Analytics, no personal information about the users is stored. The collected data is stored in Google’s servers. You can read more about how Google collects and protects data on Google.com.

Google Analytics anonymises your IP address before the data is stored by Google, meaning the stored IP address cannot be used to identify you as an individual.

Use of your Personal Information

At this time we only collect your e-mail address when and if you subscribe to our newsletter.

Visit Zagreb does not sell, rent or lease its customer lists to third parties. Visit Zagreb may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Visit Zagreb may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Visit Zagreb, and they are required to maintain the confidentiality of your information.

Visit Zagreb does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

VisitZagreb.hr will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Visit Zagreb or the site; (b) protect and defend the rights or property of Visit Zagreb; and, (c) act under exigent circumstances to protect the personal safety of users of Visit Zagreb, or the public.

Thank you for reading our Terms of Use. If you have any questions about these terms, you can contact us.